Customer service
Questions, answered
Is it silk?
No. Luna is polyester satin and Viola a ribbed polyester knit. Each page says which, and the composition is on the care label.
How do I wash it?
Machine wash cold on a gentle cycle, with similar colours and in a mesh bag where the page says so. Hang to dry. The care lines on each product page are the label's.
Where do you ship, and how fast?
Across the European Union, the United Kingdom, Norway and Switzerland. Orders are shipped from the Netherlands and deliver in 5–10 working days, with a tracking link by email. Free shipping from €75.
What if I don’t love it?
The 30-night sleep trial: Sleep in it for 30 nights. If it is not the set you keep reaching for, exchange it or send it back. You have 30 days from delivery. Free exchanges on every order, in any size, colour or style we stock. Refund-only returns carry a €5 return label fee, deducted from the refund.